Account / Sales Officer Needed at Coollink.ng
Coollink.ng is not your average internet service provider (ISP). We’re a one-stop shop for all your connectivity needs in Nigeria, offering a unique blend of reliability, customization, and exceptional service.
Here’s what sets us apart:
Own Our Network: We are not a reseller, but rather the proud owner of our own robust network. This translates to greater control, reliability, and faster speeds for you.
Diverse Network Solutions: We go beyond basic internet packages, offering a diverse range of options to ensure your needs are met perfectly.
Customization at Your Fingertips: Get the connectivity solutions you need, not a one-size-fits-all approach. We tailor our services to fit your specific requirements.
Going the Extra Mile: Customer satisfaction is our priority. You can expect exceptional support and a team dedicated to exceeding your expectations.
Connect with Confidence. Choose Coollink.ng today!
We are recruiting to fill the position below:
Job Title: Account / Sales Officer
Location: Lagos
Employment Type: Full-time
Job Summary
We are seeking a dynamic and results-driven Account / Sales Officer to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and maintaining strong relationships with both new and existing customers.
This role requires a combination of sales acumen and accounting skills to ensure that financial transactions align with sales activities.
Key Responsibilities
Sales & Business Development:
Identify and pursue new sales opportunities to meet revenue targets.
Build and maintain relationships with clients, ensuring high customer satisfaction.
Prepare and present sales proposals, negotiate terms, and close deals.
Collaborate with the marketing team to support lead generation efforts.
Account Management:
Manage customer accounts, ensuring timely invoicing, payment processing, and reconciliation.
Track and monitor sales performance, updating records in the CRM system.
Assist in resolving customer queries related to sales and account management.
Financial Reporting:
Prepare monthly sales reports and provide insights into sales performance and revenue growth.
Ensure that all sales activities are accurately reflected in financial reports.
Assist in managing budgets for sales initiatives and campaigns.
Client Relationship Management:
Develop long-term relationships with clients to foster loyalty and repeat business.
Provide after-sales support and handle client feedback or complaints professionally.
Implement customer retention strategies to maintain a high level of client satisfaction.
Sales Administration:
Coordinate with the finance and operations teams to ensure smooth processing of sales orders and deliveries.
Maintain up-to-date records of all transactions, including contracts, invoices, and payments.
Qualifications
Bachelor’s Degree in Business Administration, Marketing, Accounting, or a related field.
Must have 2-4 years of experience in sales, account management, or a related role.
Strong knowledge of sales techniques and financial/accounting principles.
Proficiency in CRM software and Microsoft Office Suite.
Excellent communication and negotiation skills.
Preferred Qualifications:
Experience in the IT or telecommunications industry.
Strong analytical and problem-solving skills.
What We Offer
Competitive salary and benefits package.
Opportunities for professional development and career advancement.
A collaborative and innovative work environment.
The chance to be part of a forward-thinking technology company.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Resume and a Cover Letter detailing their experience and motivation for the role to: career@coollink.ng using “Account/Sales Officer Application – [Your Name]” as the subject of the email.
